AI Platform
Insurance Claim Platform: AI Automated Claims Processing
November 6, 2025
Insurance TechnologyClaims ManagementOCR ProcessingAI Automation
AIOCRMachine LearningWeb PlatformDatabase Management
Client and The Problem
Insurance companies were struggling with manual claims processing that took 4+ hours per claim. The process involved tedious paperwork, manual data entry, and lack of real-time visibility into claim status. Claims adjusters spent most of their time on administrative tasks rather than actual claim evaluation, leading to delays, errors, and poor customer satisfaction. The absence of automated workflows and centralized dashboards made it difficult to track claims progress and generate timely reports.
Solution
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We developed the Insurance Claim Platform (ICP) system, a comprehensive AI-powered platform that automates the entire claims processing workflow. The system features advanced OCR technology for automatic document processing, intelligent data extraction, automated invoice generation, and real-time dashboards. Claims adjusters can now process claims through an intuitive interface while the system handles data entry, document management, and status tracking automatically. Insurance Claim Platform (ICP) includes role-based access controls, automated notifications, and comprehensive reporting capabilities.
Results
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Claims processing time reduced from 4+ hours to just 15 minutes per claim, representing a 94% improvement in efficiency. The automated OCR processing achieved 95% accuracy in data extraction, eliminating manual data entry errors. Claims adjusters can now handle 10x more claims per day while focusing on high-value evaluation tasks. Customer satisfaction improved significantly due to faster claim resolution times. The centralized dashboard provides real-time visibility into all claims, enabling better resource allocation and management decision-making.
Timeframe
2 months
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